Service Alerts and News

Service Alert: EBSCO Access Down

6/24/2020: Update: this issue has been resolved. 

Remote access to EBSCO resources (NoveList Plus, Biography Reference Center, CINAHL Plus, Auto Repair Source, MasterFile Premier) appears down for multiple libraries. Users may get an error message "Connection refused by search.ebscohost.com," or get stuck on the NC LIVE Splash Page, which never resolves. 
We are in contact with EBSCO about this issue, and will let you know when we have more information. 

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Ebook Central Downtime- June 27, 12-3pm

Scheduled Downtime Notification-

To ensure their ebook platforms remain updated and secure, ProQuest will be performing maintenance on Ebook Central and LibCentral.

This maintenance will take place Saturday, June 27th 12pm- 3pm ET.

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RBdigital Outage

June 17th update - the issue is resolved.
 
RBdigital appears to be down for some libraries. Users attempting to access RBdigital receive an error message and are unable to access the resource. 
 
We are in touch with the vendor and we will let you know when we have updates. 

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Update: Sanborn Maps North Carolina

Sanborn Maps access for NC LIVE will continue through ProQuest through the product: Digital Sanborn Maps, 1867-1970.  Last week we sent an email stating that NC LIVE would no longer have access to Sanborn Maps North Carolina since ProQuest's Sanborn Maps Geo Edition is being discontinued as of June 30, 2020. This is partially correct. NC LIVE will no longer have access to Sanborn Maps Geo Edition, but we will continue our access through Digital Sanborn Maps, 1867-1970. Read about the differences between the two products below.

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