Service Alerts and News

SERVICE ALERT: Consumer Reports

RESOLVED: EBSCO has informed us the issue impacting the direct link to Consumer Reports has been resolved. All libraries should have access to Consumer Reports.  

We are getting reports of access issues with Consumer Reports. Users may see an EBSCO login screen when trying to access the resource. We are in contact with EBSCO about this issue and will let you know when we have updates. We apologize for the inconvenience and will be working to resolve it as soon as possible. 

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Service Alert: Proxy Services and Resource Links will be unavailable on Monday, December 23, 7-9am

Update 8:00am

All Clear

NC LIVE has completed our scheduled downtime this morning and all systems are up and running. 

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Planned Outage - NC LIVE EZproxy Services

NC LIVE has scheduled downtime to apply updates to our EZproxy servers. During this time, some of our services will be offline or only available intermittently. We'll send a follow-up email when the updates are completed. 

Planned Outage Time

Monday, December 23, 7:00am - 9:00am

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Service Alert: Consumer Reports

RESOLVED: EBSCO has informed us the issue impacting the direct link to Consumer Reports has been resolved. All libraries should have access to Consumer Reports

 

Several libraries have reported issues accessing Consumer Reports (EBSCO). Users may see an extra login page or a message that they are logged in from a different library. We are in communication with the vendor and will share any updates as soon as they are available.

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