Service Alerts and News

ProQuest Sanborn Maps Discontinued as of June 30, 2020

We have learned from ProQuest that Sanborn Maps Geo Edition, will be discontinued as of June 30, 2020 due to accessibility concerns. NC LIVE's current subscription to Sanborn Maps North Carolina with ProQuest will be affected by this change, and discontinued after June 30th.
 
We will be exploring options and next steps with ProQuest, and will let you know when we have more information. 
 
Please see the full announcement from ProQuest below. Questions?

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Platform Update: Testing & Education Reference Center (TERC)

Gale will be releasing an update to Testing & Education Reference Center (TERC).  The test-taking experience is being migrated from BenchPrep to D2L (Desire2Learn), an online learning platform and a recognized brand in the LMS space.

This change will automatically go live on June 25. A notice has been added to TERC to alert end-users to this change.   Gale wants to make sure you are all aware, should you receive any questions.

Benefits of this enhancement include:

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NC LIVE Proxy Downtime- May 27th, 7:30-8:00 AM

On Wednesday morning, May 27th, we will be performing OS updates on our servers. This could result in a short proxy outage between 7:30am and 8:00am for all libraries using NC LIVE Hosted Proxy, barcode or password authentication.

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COUNTER 5 Usage Reports

Starting with January 2020 reports, NC LIVE is using COUNTER 5 reports for Gale and ProQuest, instead of COUNTER 4 reports. We are using the COUNTER 5 DR D1 (Database Search and Item Usage) Report.

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