Service Alerts and News

NC LIVE Proxies - Potential Downtime- August 5, 7:00am

On Thursday, August 5th at 7:00am, NC LIVE will perform OS updates on our servers. This may result in downtime of around 10 minutes per library for libraries using NC LIVE Hosted Proxy, barcode pattern matching and NC LIVE password. 

We will send out an email when the updates are complete.

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ProQuest Downtime: July 24, 10:00PM - July 25, 8:00AM

ProQuest will be taking up to a ten-hour maintenance window beginning Saturday, July 24 at 10:00pm ET to 8:00AM Sunday, July 25 to upgrade infrastructure, enhance security, and maintain reliability on many ProQuest products. During this maintenance window, the ProQuest Platform and other databases will be unavailable. For a full list of databases, see the support article: https://support.proquest.com/articledetail?id=kA11W000000kAkpSAE

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Potential proxy downtime - Sunday, July 25 , 12:01AM-6:00AM

MCNC, which hosts NC LIVE's servers, will be doing generator testing on Sunday, July 25 between 12:01AM and 6:00AM. There is no anticipated service disruption, however in the event of an unplanned incident, NC LIVE's servers may go offline for a brief period. This would affect NC LIVE proxy access including, NC LIVE Hosted Proxy libraries, libraries using barcode pattern matching and the NC LIVE password. 

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EBSCO upgrade to HTTPS- July 19th

Update from EBSCO (7/21/2021) :

EBSCO now plans to deploy HTTPS enforcement in August 2021 (exact date forthcoming). This deployment was delayed due to an active service issue regarding problems that occur loading pages.

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