NC LIVE Help Desk Closed December 23-27 & January 1
The Help Desk will be closed December 23-27 and January 1. Happy Holidays!
The Help Desk will be closed December 23-27 and January 1. Happy Holidays!
Morningstar search functionality is only intermittently working, and users may experience an internal server error message.
Morningstar is aware of the issue, and working on a fix. In the meantime, Morningstar recommends these workarounds: clicking the sub-links in the toolbar, then going to the ticker box to enter ticker look-ups. Also, logging out and logging back in.
UPDATE 12/13/19: this issue has been resolved.
Proxy access to ProQuest Learning Literature is down for multiple libraries. We are working with ProQuest to resolve the issue, and will send an update when it is resolved.
On Wednesday morning, December 18th, we will be upgrading our EZproxy instances from the current version (6.4.4) to the latest version (6.6.2). This could result in a short proxy outage between 8:00am and 8:30am for all libraries using Hosted Proxy, barcode or password authentication.