Usage issue for HeritageQuest - August 2023- June 2024

We received an email from ProQuest yesterday stating that usage data for HeritageQuest Online and Ancestry Library Edition had been undercounted from August 2023 to June 2024. They will be replacing the data for the impacted months and expect that process to be completed by early 2025. 

Once the data reload is complete, we will reload the usage statistics for HeritageQuest on our website, to make sure our data reflects the accurate numbers. 

We apologize for any inconvenience this causes. If you have any questions, please reach out to the NC LIVE Help Desk.