Service Alerts and News

Service Alert: Ferguson's Career Guidance Center

Update: This issue is resolved. Questions? Contact help [at] nclive.org (help[at]nclive[dot]org) 

Good morning, 

Direct links to Ferguson's Career Guidance Center are not working. Users are directed to a page which lists available collections, but Ferguson's is not listed as an option. We are in contact with Infobase and will send out a notice when the issue is resolved.

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Service Alert: Transparent Language Accounts

1/26/21 Update - This issue is resolved. All users can create Transparent Language accounts by clicking on "Sign Up". 

Questions? Contact the NC LIVE Help Desk

Several libraries have reported an issue with Transparent Language accounts. After clicking on "Sign Up" they see the following message: 

"Looking to register? To create an account, please see the administrator for Transparent Language Online at your organization. After registration, you will be able to use Transparent Language Online from home or anywhere."

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Personal Account Required

Users must create a personal account in order to use this resource. A login screen will display when users first access the resource, even though they may already be logged in through their library's proxy.  Questions? Please contact the NC LIVE Help Desk

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