Planned Outage - NC LIVE Website

NC LIVE has scheduled downtime tomorrow to apply updates to our website. During this time, some of our services will be offline or only available intermittently. 

Planned Outage Time

Tomorrow, Friday, April 11, 7:00am - 8:00am.

Affected Systems

NC LIVE direct links are now available to magazines: The Atlantic, The New Yorker and The Economist.  Full-text articles for these magazines are available through NC LIVE ProQuest and EBSCO databases. We are supplying direct links to increase discovery and usability and please let us know if there are other magazines/journals you would like to see direct links for. Direct links are also currently available for: Consumer Reports, The New York Times, Washington Post and Wall Street Journal.  

Update 4/2/2025:

An update on this issue: we have learned that the videos from the Nursing Current Concepts and Practices Collection are available for public library users through the search interface. It is just the landing page for the video collection that is not working. Infobase is working on resolving this issue, and we will update you when we have more information. 

3/31/2025:

AI Research Assistant tools are now available for ProQuest databases and Summon. Research Assistant is included by default on the ProQuest platform. The Summon Research Assistant is opt-in and needs to be turned on in your admin portal. Please see below for more details: 

ProQuest Research Assistant is automatically included on the ProQuest platform. 

We are writing to inform you that NC LIVE Help Desk Chat will be retired on Friday, May 30, 2025. While we know this feature has been valuable to some of our users, the company that hosts our chat service is ending their support of this service. After reviewing the data we've found that only a small percentage of our Help Desk cases come in through chat, with the majority of cases arriving via email, the NC LIVE website or phone. With this in mind, we have decided not to pursue a replacement chat feature.