Service Alerts and News

January 2017 Usage Statistics Now Available

All NC LIVE usage statistics are now updated through January 2017, with the exception of data from Oxford University Press. We expect this data will be updated within a week.

As a reminder, many vendors have administrative modules available. You can use these modules to get your library's usage data directly from the vendor. Contact the NC LIVE Help Desk if you would like access to these modules.

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Service Alert: ProQuest Environmental Sciences in Summon

We have identified an issue with the NC LIVE site search (via Summon) where some links to results from the ProQuest Environmental Sciences Collection do not resolve properly, and show a "We're sorry, this journal is not currently available in full text via NC LIVE. Please contact your library for help locating this journal" error message. We have determined that Summon is displaying journal results from outside NC LIVE's holdings when found within this database. This does not affect other search results.

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December 2016 Usage Statistics Now Available

All NC LIVE usage statistics are now updated through December 2016, with the exception of data from Oxford University Press and Morningstar. We expect this data will be updated within a week.

As a reminder, many vendors have administrative modules available. You can use these modules to get your library's usage data directly from the vendor. Contact the NC LIVE Help Desk if you would like access to these modules.

Continue reading »