Update 9/13/22 1:30pm:

"All Gale Resources Operating Normally

All Gale databases are currently operating normally. If you are experiencing any issues with the Gale resources, please contact Technical Support at gale.technicalsupport [at] cengage.com (gale[dot]technicalsupport[at]cengage[dot]com)."

Update 9/12/22:

This issue has been resolved. The search results page on nclive.org should be displaying normally. Ex Libris released a patch, and the XML response from the Summon API is now working again. 

Update 9/9/22: 

Update: There is a known issue with the XML response for the Summon search API. This is affecting the search results display on NC LIVE's bento box search results page. Other libraries using Summon Bento Box search results pages may be experiencing this same issue. The Ex Libris Development team is working on a fix.

The NC LIVE Help Desk will be closed Monday, September 5th. We will reopen Tuesday, September 6th. Have a great Labor Day Weekend!

This email is to notify everyone that Wiley titles have now been removed from Ebook Central.  According to Ebook Central Support, Wiley decided to remove their e-textbooks from the library aggregator market entirely.  ProQuest Support originally sent an email to libraries about the Wiley removal in May with usage statistics for each institutions' Wiley titles usage on Ebook Central.  1,379 Wiley titles were removed from Ebook Central.  There are still 13,372 titles from Wiley in the collection.

In the coming weeks, hoopla will begin reaching out to NC LIVE public libraries to see if they would like to integrate their ILS with the hoopla login process. This is so users will be able to select their library from the list on the hoopla login page, to create an account and login using their library barcode.  

Public Libraries- hoopla ILS Integration Form