Service Alerts and News

Resolved - SERVICE ALERT - Ferguson's Link Problem

Update 1/6/23 - Access to Ferguson's Career Guidance Center has been restored. 

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Some NC LIVE libraries are unable to access Ferguson's Career Guidance Center. They are redirected to a page titled "Available Products" with three links to Films on Demand collections.

We are in contact with Infobase about this issue and will update you when it is resolved.

Questions? Contact the NC LIVE help desk at help [at] nclive.org (help[at]nclive[dot]org).

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SERVICE ALERT: Morningstar Access Denied

1.3.2022- This issue has been resolved. 

Users accessing Morningstar may get an "Access Denied" error message. We are in contact with Morningstar and will let you know when we have any updates. We apologize for any inconvenience this causes. 

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NC LIVE Usage Statistics Updates

We made a few updates this month to our usage statistics process to provide more accurate usage. Updates are listed below.  For future reference, all vendor reports and vendor metrics used in NC LIVE usage reports are available on NC LIVE's website here: https://www.nclive.org/for-librarians/collections/usage-reports/data-definitions 

Changes made:

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