Library Staff Resources

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As of July 1, 2013, NC LIVE member libraries will no longer pay an annual Gale Virtual Reference Library (GVRL) eBook hosting fee, as long as NC LIVE continues to pay an annual fee for the platform.   If you receive a bill for GVRL hosting fees for services provided after July 1, 2013, please contact the NC LIVE Help Desk. Gale is not offering credits or refunds to libraries who have been invoiced for services provided before July 1, 2013.

Additionally, the third edition of Gale Encyclopedia of Nursing and Allied Health will soon be available to your patrons through Gale Virtual Reference Library (GVRL) via NC LIVE.  This 2013 version will replace the 2002 version that is currently available through GVRL. This edition has been fully updated, covering major health professions such as nursing, physical therapy, occupational therapy, respiratory therapy and more.  Gale is offering this title to NC LIVE free of charge to celebrate being named the Best Overall Database by Library Journal.  We will send another announcement as soon as access to this title is available.

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password change message

Attention libraries that use the NC LIVE password for remote access:

**If your library uses the EasyON system (library card number for remote access to NC LIVE) or a locally hosted proxy instead of a remote access password, you can disregard this notice.  All AHEC libraries may also disregard this notice.

The 2012-2013 NC LIVE password will expire at the end of the day on September 30, 2013

Your library's 2013-14 password is now active. Patrons will now see a message indicating that the 2012-13 password will expire at the end of September.

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Exciting enhancements are coming to Points of View Reference CenterTM (PoV), including new and updated content, as well as a new user interface coming in August. These updates will improve the user experience and expanded content for your patrons. Learn more about the new interface by signing-up for the free webinars below:

Register Now for Webinars:

Points of View new interface

1) NEW INTERFACE Points of View Reference Center: Wednesday, August 7, 2013, 10:00 AM
Points of View Reference Center has been updated to include more content, “hot topics”, and improved navigation. This one-hour session will demonstrate basic and advanced searching and will include time for questions. (This session is open to all EBSCO customers)

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EDS on

A preview of the new EDS search screen for the Quick Search box

NC LIVE is excited to announce that enhanced search functionality will soon be available on Beginning on Tuesday, July 23rd, all search boxes will be powered by EBSCO Discovery Service (EDS). Implementing a discovery service means that user searches will complete more quickly, and more NC LIVE content will be displayed in the search results.

This change will affect all search boxes, including the Quick Search box on the homepage as well as subject-specific search boxes and portal search boxes, such as the NC LIVE eBook Portal search box.

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NC LIVE staff wanted to let you know about some exciting enhancements to Points of View Reference CenterTM (PoV), including new and updated content, as well as a new user interface coming in August. These updates will improve the user experience and expanded content for your patrons.

New Content
EBSCO has added 61 new topics to Points of View Reference Center, bringing the total number of topics in the product to 343. All topics include four essays (an overview, point, counterpoint, and Guide to Critical Analysis) written by subject experts.

New Interface (scheduled for release August 1)
This summer, EBSCO will unveil a new user interface for Points of View Reference Center featuring an updated landing page and improved navigation. Key updates include:

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Summer Webinars

Registration is now open for a Summer series of EBSCO resource webinars. These free webinars are hosted by our EBSCO Implementation Specialist, Pamela Erickson, and they are open to all NC LIVE member library staff.

For more information and session descriptions, visit the NC LIVE Training Page at the State Library Train Station. While you are there, you can view archived webinars from our Spring session, as well as short training videos provided by our vendors.

EBSCOhost Basics Training: Wednesday, July 10th 2013 10:00 AM

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On Saturday, June 15th, 2013 from 10 pm - 4am, ProQuest will be performing database maintenance and installing database enhancements.  During this time, the New York Times and Wall Street Journal databases will be unavailable.

If you have any questions please contact the NC LIVE Help Desk.

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Open Library

The contribution phase of the Open Library NC Project has drawn to a close, with 78% of member libraries participating and contributing over 1,000 books to the Open Library Lending Collection. Thank you for helping us make Open Library even better!

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News from LearningExpress Library regarding the GED Test:

There are big changes coming to the GED Test in 2014. Here are answers to common questions about the new and current versions of the GED Test, including a breakdown of what you need to know about the upcoming changes to the official test.

Q. Is the GED Test really changing?
A. Yes. A new, completely redesigned official assessment will launch on January 2, 2014.

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NC LIVE received information from ProQuest that their databases, including Chadwyck-Healey databases, New York Times, Wall Street Journal and Statistical Abstracts, were down earlier today between approximately 10:00 A.M. Eastern Time through 12:15 P.M. Eastern Time.

Service is now fully restored across all ProQuest, ProQuest K12, and Chadwyck-Healey databases.

Upon discovery, ProQuest's technical teams worked to diagnose and resolve the issue as quickly as possible. Now, they are working to identify corrective actions to prevent this from happening again.