Library Staff Resources

Posted by Service

NC LIVE's report of full text usage of the Wall Street Journal database between April 2012 and February 2013 contains errors for certain member libraries.  Several weeks ago, NC LIVE staff members began investigating what appeared to be a decrease in full text usage of the Wall Street Journal database.  We discovered that ProQuest had been reporting zero full text usage between April 2012 and February 2013 for a small number of NC LIVE member libraries, including:

Posted by Service
The NC LIVE staff have recently received information that Gale Resources are currently experiencing issues which may cause some disruption to your users as they attempt to access products, such as the Gale Virtual Reference Library. Gale's engineers are currently working on resolving these issues as quickly as possible, and NC LIVE staff will pass along more information as soon as this has been resolved.

We apologize for any inconvenience this may cause. If you have any questions, please contact the NC LIVE Help Desk
Posted by Service

NC LIVE member libraries can now download MARC records for all titles in the NC LIVE Video Collection.  With the addition of 150 new MARC records, libraries can make this entire collection available through their local library catalogs.  The new MARC records cover familiar public television programs, such as the Eyes on the Prize series and several episodes of NOVA.  The records also cover North Carolina-specific content, including videos from the Save Our Wilkes County History documentary series and historic videos from the State Archives of North Carolina.

Download only the NEW records 

Posted by Service
Fall Webinars

Registration is now open for a Fall series of EBSCO resource webinars. Topics will include Common Core and High School Interfaces, using the EDS search on, Reader's Advisory, and more. These free webinars are hosted by our EBSCO Implementation Specialist, Pamela Erickson, and they are open to all NC LIVE member library staff.

For more information and session descriptions, visit the NC LIVE Training Page at the State Library Train Station. While you are there, you can view archived webinars from our Summer session, as well as short training videos provided by our vendors.

You can also register using the links below:

Posted by Service
GVRL New Title

The third edition of The Gale Encyclopedia of Nursing & Allied Health is now available to your patrons through Gale Virtual Reference Library (GVRL) via NC LIVE.  Gale is offering this title to NC LIVE free of charge to celebrate being named the Best Overall Database by Library Journal. You can download the MARC record for this title on the NC LIVE MARC Records page.

From the publisher:

Posted by Service

The Recorded Books OneClick Digital downloadable audio book service will be unavailable from 6:00 AM on Saturday, August 24, 2013 through 8:00 AM on Monday, August 26, 2013. During this time Recorded Books will be performing maintenance and installing upgrades to the OneClick Digital platform. After the upgrade is complete, users will be able to access their accounts as usual and all checkouts and holds will remain in place.

ProQuest will be performing server infrastructure improvements from 10:00 PM on Saturday, August 24, 2013 until 6:00 AM Sunday, August 25, 2013.  During this service window, the following NC LIVE resources will be unavailable:

  • Chadwyck-Healey Poetry Collections
  • HeritageQuest
  • The New York Times
  • Sandborn Maps
  • The Wall Street Journal

If you have any questions, please contact the NC LIVE Help Desk.

Posted by Service
ProQuest Webinars

Would you and your staff like to learn advanced search strategies for newspaper databases?
Are you interested in using the Statistical Abstract of the United States, but you aren't sure where to start?

Posted by Service

Would you like to place an NC LIVE search box directly on your library's webpage or LibGuide?

NC LIVE search box widgets
are now available for member libraries. These search boxes are identical to those on, and allow your patrons to search NC LIVE resources without leaving your library's website. Both general and subject-specific search boxes are available.

To see the search boxes, get widget code for the boxes, and to see which databases are included in the subject-specific searches, visit NC LIVE's Search Boxes for Libraries page.

Please note that these search boxes will only search NC LIVE resources, and will not include resources your library purchases seperately. If your library uses a local proxy server for authentication, the widget code will need to be altered to include your proxy prefix.

If you have any questions, please contact the NC LIVE Help Desk.

Posted by Service

**Updated 08/18/2013 - All website and server maintenance is now complete.   If you have any issues logging-in, please clear your web browser's recent history and cookies, close your browser, and re-open it to try again. If you continue to have any issues logging-in to NC LIVE resources, or accessing the website, please contact us.**

NC LIVE will be performing website infrastructure maintenance on Sunday, August 18th, 2013 between 6:30 and 7:00 AM.

Remote users may temporarily lose access to the NC LIVE website and resources during this time. We expect to have all services running normally by 7:00 AM, August 18th. Patrons who attempt to login remotely while maintenance is being performed will see an error message, and will need to clear their browser's cache, close their web browser, and try again after the maintenance has been completed.

We apologize for the inconvenience, but thank you for your patience while we work to improve NC LIVE web services.

Please notify the NC LIVE Help Desk if you have any questions.

Posted by Service

NC LIVE will be performing website server maintenance on Friday, August 16th, 2013 between 11:00 PM and 12:00 AM.

NC LIVE does not anticipate any impact on users of NC LIVE resources or the website during this service hour. If a user does encounter an error message during the scheduled maintenance, they should refresh their browser window to resolve the issue.

Please contact the NC LIVE Help Desk if you have any questions.